Case Study Salesforce Development Partner
Our client's services connect the supply chain built on the Salesforce platform. Their mission is...
In online retail, personalization has become a critical factor in enhancing user experience. Our client recognized a need for implementing AI in retail for personalization to enhance and customize shopping experience. We helped them transform customer experience using data analytics, machine learning (ML) & Artificial Intelligence (AI) powered personalization.
The client has a huge customer base and faced difficulty in developing personalized recommendations at scale based on demographics, preferences, and shopping behaviors. The clients data was scattered in multiple places making it difficult for a seamless customer journey. The existing recommendation system was old and outdated resulting in recommendations failing to resonate with customers. The client needed to scale to accommodate traffic without compromising on performance.
Our AI in retail solution for personalization led to improvement across various areas.
Integrating AI to personalize shopping experience helped the client to enhance sales and engagement with customers while positioning their business as the leader in online retail in the ecommerce industry.
Our client's services connect the supply chain built on the Salesforce platform. Their mission is...
The Client had and existing legacy system for hosting their ecommerce services. The primary...
The client owns an agricultural laboratory focused on providing feed and forage analysis services....