Case Study - Service Management Systems - Automation

Instant Evaluate has been providing Automated Service Management solutions since 1996. They provide service to some of the best-run companies in the world like Sport Clips. Instant Evaluate’s service includes standardized solutions that allow new clients to be up and running quickly and highly customized solutions to meet clients’ needs with technical concerns or processes. Instant Evaluate's cloud-based service is continually updated to keep the clients on the cutting edge of technology.

Our client was looking for a solution that could help automate their service management systems. Due to the Covid-19 situation, they wanted a feature to allow candidates to record videos of answering questions and view or interact with applicants virtually.

We setup a page where applicants could record videos of themselves answering key questions. Recruiters would get a good insight into how the applicant looks and behave by watching the video. We integrated Sport Clips with Indeed API and developed an interface in Sport Clips by which hiring managers can post ads to the Indeed portal.