From 5 Days to 20 Minutes: Transforming Drug Quoting at a Leading US Pharma Company
What was the Challenge?
A leading US-based long-term care (LTC) pharmacy provider was struggling to streamline their drug price quotation process. The quotes were dependent on a human-driven setup. Every process was handled manually – be it data collation, formulary verification, discount application, or regulatory compliance. This pushed the staff to spend 4 to 5 days on a particular quotation. Moreover, the process was further delayed with additional changes suggested by buyers. As such, the company faced various hiccups, including:
- Consistent errors
- Loss of business deals
- Departmental dependencies
- Poor client satisfaction
Beating the Odds with Clarion’s AI-Powered Price Quote Tool
We designed and delivered a custom AI-powered price quote tool that perfectly resonates with the client’s operational and regulatory requirements. The solution assisted the client with instant pricing estimates for various drugs with utmost speed and accuracy, and minimal human intervention. It was built on top of advanced technologies, such as Python, Power BI, and Power Automate, backed by custom APIs and powerful AI/ML algorithms.
What was the Impact?
The newly developed AI-powered price quote solution helped the client reduce manual efforts, supercharge the quote process, and unlock more and better business opportunities. The company was able to outshine their competitors by experiencing key advantages like:
- Price quotation speed improved by 90%
- Quotation TAT reduced to 20 minutes
- Response to requests became faster
- Large and multi-facility deal closures
Know how Clarion’s AI-powered price quote engine helped a top LTC pharmacy provider accelerate their drug price quotation process and maximize business ROI. Explore our strategic consulting, implementation strategy, and technology expertise in detail.
