AI-Powered Internal Knowledge Chatbot for Legal and IP Guidelines – A Case Study

The Problem 

A worldwide technology leader experienced delays when trying to access legal and intellectual property (IP) policies. Counsel routinely had difficulty to find documents in a timely manner, forcing one to two hours to be wasted — time that was already limited — in not fully staying compliant and not maintaining productivity.

The Solution 

We implemented an internal chatbot with AI (ChatGPT 3.5 with C#). It’s a single source of truth, providing a quick and easy way for staff to find correct legal and IP documentation information, streamlining information retrieval and ensuring compliance.

The Results 

• Productive People – Employees access the legal/IP information they need faster
• Greater Information Control – All information is centralized for consistency
• Quick Decision Making – On the spot use of legal guidelines accelerates decisions
• Less Manual Work – Automates answers to frequently asked legal questions
• Enhanced Compliance & Accuracy – Encourages proper procedure while minimizing error

Looking to streamline access to legal and IP knowledge? Today we are going to create your AI-enabled internal chatbot.