From household economy to barter system in the stone age, businesses have evolved exponentially. Naturally, the processes became more complex, intertwined and difficult to manage. However, the ascent of technology and the internet made lives easier and processes more efficient.
Salesforce is one such technology with several applications under its umbrella that act as practical solutions to manage business processes.
Salesforce can tremendously improve workforce productivity and customer satisfaction. However, implementing Salesforce properly can be complex, time-consuming, and expensive for an organization without prior experience. In this post, we discuss some of the benefits of outsourcing the Salesforce administrator role for small and medium businesses (SMBs)
Easy accessibility, Knowledge Transfer & Deployment
Since Salesforce is entirely cloud-based, you can access your application or data on any device connected to the cloud. Thereby, releasing you from the obligation to be tied to your computer to get what you need.
This also enables an easy knowledge transfer between the internal team and the Salesforce partner. Thus, making way for better collaboration. On the cloud, groups can collaborate more easily. (Think Google Drive and document collaboration).
This new crop of cloud-based integrated development environments (IDEs) combined with excellent collaboration capabilities and easy accessibility can make deployments even simpler.
Implementation without dependency
Outsourcing your Salesforce administrative tasks can save your employees a lot of time and you a lot of money.
Any Salesforce development, administration, and support work which the companies think that they don’t hold the expertise in or don’t have the time and the budget to initiate, should go for outsourcing.
As Salesforce is a cloud-based platform, you can easily access the data and keep a tab on the ongoing developments of your projects. Thereby, you don’t have to be entirely dependent on your Salesforce partner, or have the independence to switch partners without any data/knowledge loss.
Value-additions due to expertise
Experienced Salesforce administrators are extremely difficult to find in today’s day and age of cut-throat competition. Therefore, it makes perfect sense to opt for outsourcing to this kind of a unique engagement model. Besides, it’s easy for an administrator to work remotely because Salesforce is cloud-based and communication can be done via phone, email or chat.
Gaining access to Salesforce certified administrators through a third-party helps you leverage all that Salesforce has offer. Since Salesforce partners usually work on several other technologies along with Salesforce and for a variety of clients, they can easily re-use a plug in or a code that was previously developed for any of their client. This saves a lot of time and enhances the functionality of the app.
We have worked with several clients to deliver quality Salesforce development, administration and integration services quickly and cost-effectively, at minimal risk to our clients. Take a look at how we did it with our unique engagement model.
Get in touch with your requirement today.